PRIVACY POLICY
1. Business Information
This website is operated by:
Nutan Optics
Shop No. 103, Beltarodi Road
Manish Nagar, Nagpur, Maharashtra β 440015
India
π§ Email: clubnutan@gmail.com
π Phone: 7721895990
2. Information We Collect
When you visit or make a purchase, we may collect the following information:
a. Personal Information
- Name
- Phone number
- Email address
- Shipping and billing address
b. Payment Information
- Payment details are processed securely via third-party payment gateways such as Razorpay
- We do not store your debit/credit card details, UPI credentials, or banking information
c. Device Information
- IP address
- Browser type
- Device type
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, support)
- Improve our website and services
- Send promotional messages (only if opted-in)
- Prevent fraudulent transactions
4. Sharing Your Information
We share your information only with trusted third parties:
- Payment gateways (e.g., Razorpay)
- Logistics partners (for delivery)
- IT and website service providers
We do not sell or rent your personal information to any third party.
5. Data Security
We take reasonable precautions to protect your data:
- Secure servers and encrypted transactions
- Limited access to personal data
- Trusted payment gateways
However, no method of transmission over the internet is 100% secure.
6. Cookies
We use cookies to:
- Improve browsing experience
- Analyze website traffic
- Personalize content and offers
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
To exercise these rights, contact us at clubnutan@gmail.com
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Legal Compliance
This Privacy Policy complies with the Information Technology Act, 2000 (India) and applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Grievance Officer
For complaints or concerns regarding your data:
Nutan Optics
π§ clubnutan@gmail.com
π 7721895990
Response Time: Within 48 hours