Terms & Conditions

1. Business Information

This website is owned and operated by:

Nutan Optics
Shop No. 103, Beltarodi Road
Manish Nagar, Nagpur, Maharashtra – 440015
India

📧 Email: clubnutan@gmail.com
📞 Phone: 7721895990

2. Use of Website

  • By using this website, you confirm that you are at least 18 years old or using it under supervision.
  • You agree not to use this website for any unlawful or unauthorized purpose.

3. Products & Services

  • All products listed are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Product images are for representation purposes; slight variations may occur.

4. Pricing

  • All prices are listed in Indian Rupees (₹).
  • Prices are subject to change without prior notice.
  • Unless stated otherwise:
    👉 Frame + basic lenses are included. Lens upgrades are chargeable.

5. Orders & Payments

  • Orders are confirmed only after successful payment.
  • Payments are processed securely via trusted gateways such as Razorpay.
  • We do not store your payment details.

6. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Delivery timelines vary by location (2–8 business days).
  • Delays caused by courier partners or external factors are beyond our control.

7. Cancellation & Refunds

  • Orders can be cancelled before dispatch only.
  • Once shipped, cancellation is not possible.
  • Refunds are processed as per our Refund Policy.

8. Prescription & Custom Orders

  • Orders with prescription lenses or customizations cannot be cancelled or returned unless defective.
  • Customers are responsible for providing accurate prescription details.

9. Intellectual Property

  • All content on this website (logos, images, text, design) is the property of VYBE Eyewear / Nutan Optics.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

Nutan Optics shall not be liable for:

  • Indirect or incidental damages
  • Losses due to misuse of products
  • Delays beyond our control

11. User Information

  • You agree to provide accurate and complete information during purchase.
  • We are not responsible for issues caused due to incorrect details provided by the user.

12. Third-Party Services

We may use third-party services for:

  • Payment processing (e.g., Razorpay)
  • Shipping and logistics

We are not responsible for third-party service interruptions.

13. Governing Law

These Terms shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Nagpur, Maharashtra.

14. Grievance Officer

For any complaints or concerns:

Nutan Optics
📧 clubnutan@gmail.com
📞 7721895990
Response Time: Within 48 hours

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting.

Contact form