Asked often, answered plainly.
Ordering, lenses, fit and care. If yours is not here, ask us. A person answers.
Ordering
When will my Miras arrive?
In Nagpur, usually the next working day. Elsewhere in India, within about five working days. The exact date is shown on each frame's page.
Can I try a frame before I buy?
Yes, three ways: visit any of our houses, ask for up to three frames to be brought to your door in a home try-on, or try them live on your phone with our face scan.
Can I buy only the frame?
Yes. Choose Frame only on the frame's page.
Lenses
Are lenses included in the price?
Yes. Every Miras comes with anti-glare lenses, cut in our own lab and fitted by hand. Thinner, blue-light or progressive lenses can be chosen in the lens chooser.
How do I give you my prescription?
Upload a photo of it, type it in by hand when you choose your lenses, or let us test your eyes at the Atelier.
Fit
How do I know a frame will fit me?
Find your fit on our fit page: a face scan, the numbers on a frame you own, or a call with our optician. Every frame then shows whether it fits you.
What if it does not sit right?
Tell us within 7 days of delivery. We adjust it, or exchange it for a size that does.
Care and warranty
Is there a warranty?
One year on the frame and the lenses, from the day it is delivered. To claim, write to us on WhatsApp with your order number.
Do you service frames after purchase?
Yes, free for life. Bring any Miras to any of our houses for a clean, tightening, new nose pads and a re-fitting.
Visiting
Do I need an appointment?
No, you are welcome during opening hours. Booking a time means an optician and the frames you want are kept ready for you.
Where are your houses?
Madhav Nagar, Manish Nagar and Khamla in Nagpur. Addresses and today's hours are on the Atelier page.
Nothing matches. Ask us on WhatsApp instead.